Shop for Rs.500 and get DESi Meetha worth Rs.50 free and also FREE Shipping! Discount auto applied

Shop for Rs.500 and get DESi Meetha worth Rs.50 free
FREE Shipping! Discount Auto Applied.

FAQ- DESi Collective

  1. What is DESi Collective?

 DESi Collective we intend to offer select 100 customers from Namma Bengaluru every week the choicest, handmade products at the cost we procure it. It is a subscription plan where you get multiple offers curated just for you.

You ask why we do it, we do it to for a very selfish reason, to create a community, a community which values hand-made over machine made, which values real stories over commercials, which values emotional connect over discounts.

  1. What can I expect from this subscription?
  • Flat 25% off on all GO DESi products
  • Flat 35% off on all new launches
  • Early access to new launches
  • Member only launches
  • Exclusive offers on most Hidden treasures of India
  • Free gift packing


  1. How does this Subscription program work?

You will sign up for the subscription after paying Rs. 195 after that you’ll receive a confirmation mail that you have been added to the DESi Collective community. To get access to exclusive products and offers, we will give you a unique link. Every week we will add a new limited edition product for you and you’ll get notification for the same through WhatsApp and email. 


  1. Why do I have to pay Rs. 195?

This is a one-time payment for DESi Collective subscription plan which is valid for a year. By paying 195 you’ll get exclusive offers curated just for you.


  1. Why is it open for only 101 customers?

DESi Collective subscription program is only open for 100 customers on first come first serve basis. There will be a wait list for the second phase. We believe in serving our customer

  1. What if I have any queries related to my subscription?

There will be a dedicated Customer service executive to solve all your queries related to this subscription.


  1. How do I get my money back?

If you are not happy with the subscription plan, you can reach out to our customer service executive and get the full money back


  1. What if products don’t get delivered within mentioned time?

If you are placing the order before 6 pm on any working day, you’ll receive the products within 2 days.  If you are placing the order on weekend the delivery might take 3-4 days.


  1. How will I get access to exclusive go desi products?

We will provide a dedicated link for you, from that link you can get access to all the exclusive products, new launches and members only launches


  1. For how long this subscription is valid?

Your subscription is valid for 1 year.



FAQ for Shipping:

How much time does it take for my order to ship?

We take 1-2 days to process the order and then the products are shipped via courier partners. It takes anywhere between 7-10 days for the product to reach.

Please note that the shipping costs are included in the product price.

What if I am not happy with the order because of the quality and taste?

GO DESi follows a transparent, no questions asked returns policy for all full-price products bought from the online store. You can return unused products you have ordered within 15 business days of the date of receipt. Return shipment fees will have to be borne by the customer.

How can I track my order?

Once the order is processed from our end and dispatched from our warehouse, courier partner will email you the details carrying your tracking number and the link to track your order.

You can also track your order here:

What time of day will my order be delivered?

Our courier partners make sure they give you a call before delivering the product. Please make sure you are available to receive the calls as usually after three failed attempts at delivery followed by an email reminder from our team, the product shall be returned to our warehouse.

How are GO DESi products prepared?

We source/manufacture all our products from Micro Units based in Rural India. We work with Farmer cooperatives and Self Help Groups to bring classic Indian recipes and snacks for our consumers. All of the GO DESi products are “As is” i.e. made in the traditional manner by locals with tremendous knowledge about indigenous ingredients, flavors and ingredients giving GO DESi an unparalleled authenticity. 

How does GO DESi ensure quality parameters at the Micro Units?

GO DESi not only undertakes the effort to find the lost recipes in the farmlands and rural kitchens but also standardizes these units and their products, paving a way for them to reach the urban markets.

We identify the Micro unit(s) and inspected them for quality & hygiene standards. Once on-boarded, these micro units are standardized as per GO DESi standards to make sure they meet all the statutory requirements and quality parameters. A quality controller at unit monitors the workers and the manufacturing process on a daily basis and ensures that only the best of products go out in the market.

Are GO DESi’s products suitable for kids?

Kids love our products.

All GO DESi products are made with 100% natural ingredients. None of our products contain any artificial preservatives, colors, making our products a perfect snack for all age groups alike.

How are GO DESi products different from other snacks available in the market?

We at GO DESi, live by the principle of Eat good, Do Good.

All GO DESi products are made from natural ingredients, are minimally processed, are preservative free, and have no added flavors or colors. Since our products are manufactured as close to the farm as possible, it helps preserve the authentic local flavors & formats tastes of the products.

While we strive to bring the authentic regional recipes from all over India, we ensure that a minimum of 30% of the final price that you pay goes back to the micro enterprise. This not only, increases the share of marginal farmers in the food value chain but also helps in creation of jobs and sustainable economic centers in rural areas.

Are GO DESi products vegetarian?

Yes. All our products are 100% vegetarian and are vegan-friendly as well.

Rs.20 Packs:

Except for Imli pop & Ginger Kashaya, the other products are shipped in handy packs of Rs. 20 each. These packs are small enough to carry in your handbag or pocket.

3 Days Guaranteed Delivery for Bangalore Terms and Conditions

The following requirements must be met to qualify for a delivery guarantee:

The Delivery guarantee applies to attempted delivery by the promised date. GO DESi will not be responsible to provide guaranteed delivery if the customer is not present at the delivery address to take the delivery or if the customer picks up the package on a later date though the package has been delivered at the pickup store on the promised date.

The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control such as a strike, natural disaster, national holidays, or storm.

If the Order is placed on Saturday after 12 noon then Sunday won't be counted as the 1st day out of the 3 Days of Guaranteed Delivery.


What is the refund/ return policy of GO DESi?

GO DESi follows a transparent, no questions asked returns policy for all full-price products bought from the online store. You can return unused products any point of time, even after expiry :). All you have to do is to reach out our customer service at or at +91 9353756891